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Unable to make top-up payment [Copy URL]

Rank: 3Rank: 3

Post time 2017-8-10 17:48:28 |Show all posts
I did multiple top ups in one day, a total of 1400 diamonds and when I tried to top up again, it wouldn't let me. It says "Your payment was not successful. Please try again. unknown error." All my information is correct though. Please help...

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Rank: 7Rank: 7Rank: 7

Post time 2017-8-10 17:51:29 |Show all posts
Did you already submit a ticket? http://ticket.gamesprite.me/

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Rank: 3Rank: 3

Post time 2017-9-1 11:55:07 |Show all posts
I am also getting the same error

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Rank: 4

Post time 2017-11-10 07:57:35 |Show all posts
An Error Was Encountered
The URI you submitted has disallowed characters.

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Rank: 3Rank: 3

Post time 2017-11-21 01:02:59 |Show all posts
Same error...

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Rank: 4

Post time 2018-1-19 06:49:13 |Show all posts
yeah same error for me..

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Rank: 3Rank: 3

Post time 2018-3-3 03:00:58 |Show all posts
Does Gift cards can be used to top up?

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Rank: 7Rank: 7Rank: 7

Post time 2018-3-3 05:09:48 |Show all posts
saint021 replied at 2018-3-3 10:00
Does Gift cards can be used to top up?

No, there is no option for that and they wont implement it.

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Rank: 3Rank: 3

Post time 2018-3-29 12:19:30 |Show all posts
hey rawberry my topup won't work and i got the money to do it  what's with the error.

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Rank: 7Rank: 7Rank: 7

Post time 2018-3-29 12:21:51 |Show all posts
drew100jedi replied at 2018-3-29 19:19
hey rawberry my topup won't work and i got the money to do it  what's with the error.

Well, I can't tell you with these information you provide. How about you submit a ticket to the support?

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